From VIP Moves To Your Everyday Needs â Same Professionalism, Simpler Service.
Est. 30+ Years | Single-Van Operation | Payment Required at Booking
1.â â Pricing & Payment
â¢â â Labour £60/hour (driver + van, min. 1 hour/£60).
â¢â â Mileage £1.90/mile (one-way, collection to delivery via shortest route).
â¢â â Second Man +£25/hour (optional, must be booked for full job duration).
â¢â â Payment: Full estimated total required to secure booking.
ââ- Card payments accepted online via booking system.
2.â â Booking Security
â¢â â Your date/time is guaranteed only upon full payment.
â¢â â We prioritize reliability: No admin delays, no follow-up calls â van confirmed upon payment.
3.â â Parking & Additional Charges
â¢â â Client covers all parking fees if no legal parking is directly available.
â¢â â £60/hour added for:
ââ- Distant parking walks
ââ- Dismantling furniture (beds/tables)
ââ- Client-caused delays
4.â â Cancellation Policy
â¢â â 48 hours notice: Full refund.
â¢â â 24â48 hours notice: 50% refund.
â¢â â <24 hours notice: No refund.
â¢â â Reliability promise*: If we cancel, 200% refund.
5.â â Client Responsibilities
â¢â â Provide accurate access details (stairs, parking, narrow doors).
â¢â â Label all boxes/furniture.
â¢â â Be ready at agreed start time â delays charged at £60/hour.
6.â â Quotes & Adjustments
â¢â â Online quotes show:
ââ> Labour (X hrs à £60) + Miles (Y à £1.90) + Second Man (Z hrs à £25)
â¢â â Final charge adjustments (e.g., extra time/parking) settled on moving day.
7.â â Liability & Insurance
â¢â â Goods insured in transit (excludes undeclared valuables over £500).
â¢â â Second man covered under our policy.
By paying upfront, client agrees to all terms above.