Est. 30+ Years | Single-Van Operation | Payment Required at Booking

1.⁠ ⁠Pricing & Payment
•⁠ ⁠Labour £60/hour (driver + van, min. 1 hour/£60).
•⁠ ⁠Mileage £1.90/mile (one-way, collection to delivery via shortest route).
•⁠ ⁠Second Man +£25/hour (optional, must be booked for full job duration).
•⁠ ⁠Payment: Full estimated total required to secure booking.
  - Card payments accepted online via booking system.

2.⁠ ⁠Booking Security
•⁠ ⁠Your date/time is guaranteed only upon full payment.
•⁠ ⁠We prioritize reliability: No admin delays, no follow-up calls – van confirmed upon payment.

3.⁠ ⁠Parking & Additional Charges
•⁠ ⁠Client covers all parking fees if no legal parking is directly available.
•⁠ ⁠£60/hour added for:
  - Distant parking walks
  - Dismantling furniture (beds/tables)
  - Client-caused delays

4.⁠ ⁠Cancellation Policy
•⁠ ⁠48 hours notice: Full refund.
•⁠ ⁠24–48 hours notice: 50% refund.
•⁠ ⁠<24 hours notice: No refund.
•⁠ ⁠Reliability promise*: If we cancel, 200% refund.

5.⁠ ⁠Client Responsibilities
•⁠ ⁠Provide accurate access details (stairs, parking, narrow doors).
•⁠ ⁠Label all boxes/furniture.
•⁠ ⁠Be ready at agreed start time – delays charged at £60/hour.

6.⁠ ⁠Quotes & Adjustments
•⁠ ⁠Online quotes show:
  > Labour (X hrs × £60) + Miles (Y × £1.90) + Second Man (Z hrs × £25)
•⁠ ⁠Final charge adjustments (e.g., extra time/parking) settled on moving day.

7.⁠ ⁠Liability & Insurance
•⁠ ⁠Goods insured in transit (excludes undeclared valuables over £500).
•⁠ ⁠Second man covered under our policy.

By paying upfront, client agrees to all terms above.