How It Works

How It Works

Simple. Transparent.
Stress-Free.

At Self Pack to Store, we’ve streamlined storage to make your life easier. We drop off free boxes and crates, you pack in your own time, and we collect and store everything securely.

With over 30 years of storage expertise, Michael and his team know what it takes to deliver a smooth, safe, and reliable experience. Whether you need space for moving home or decluttering your space, you’re in expert hands.

Still have questions? We’re here to help.

How it works – Simple steps

  1. We drop off – Free boxes and crates delivered to your door.
  2. You pack – Take your time. No rush. No pressure.
  3. We collect – We pick up, scan, and store securely.

Need something back? Just give us 48 hous’ notice.

How It Works

Got More Questions?
Read Our FAQs.

At Self Pack to Store, we know that self pack storage comes with questions — and that’s a good thing. From how collection works to how your items are stored and accessed, we believe clarity builds confidence. That’s why we’ve created a detailed FAQ section covering everything you need to know before you book.

Whether you’re storing during a house move, renovation, or just reclaiming space at home, our FAQs guide you through the process step by step, so you can move forward feeling informed and in control.

Still have questions? We’re here to help.
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TERMS AND CONDITIONS OF SELF-PACK STORAGE SERVICE

Est. 30+ Years | Single-Van Operation | Payment Required at Booking

1.⁠ ⁠Pricing & Payment
•⁠ ⁠Labour £60/hour (driver + van, min. 1 hour/£60).
•⁠ ⁠Mileage £1.90/mile (one-way, collection to delivery via shortest route).
•⁠ ⁠Second Man +£25/hour (optional, must be booked for full job duration).
•⁠ ⁠Payment: Full estimated total required to secure booking.
  - Card payments accepted online via booking system.

2.⁠ ⁠Booking Security
•⁠ ⁠Your date/time is guaranteed only upon full payment.
•⁠ ⁠We prioritize reliability: No admin delays, no follow-up calls – van confirmed upon payment.

3.⁠ ⁠Parking & Additional Charges
•⁠ ⁠Client covers all parking fees if no legal parking is directly available.
•⁠ ⁠£60/hour added for:
  - Distant parking walks
  - Dismantling furniture (beds/tables)
  - Client-caused delays

4.⁠ ⁠Cancellation Policy
•⁠ ⁠48 hours notice: Full refund.
•⁠ ⁠24–48 hours notice: 50% refund.
•⁠ ⁠<24 hours notice: No refund.
•⁠ ⁠Reliability promise*: If we cancel, 200% refund.

5.⁠ ⁠Client Responsibilities
•⁠ ⁠Provide accurate access details (stairs, parking, narrow doors).
•⁠ ⁠Label all boxes/furniture.
•⁠ ⁠Be ready at agreed start time – delays charged at £60/hour.

6.⁠ ⁠Quotes & Adjustments
•⁠ ⁠Online quotes show:
  > Labour (X hrs × £60) + Miles (Y × £1.90) + Second Man (Z hrs × £25)
•⁠ ⁠Final charge adjustments (e.g., extra time/parking) settled on moving day.

7.⁠ ⁠Liability & Insurance
•⁠ ⁠Goods insured in transit (excludes undeclared valuables over £500).
•⁠ ⁠Second man covered under our policy.

By paying upfront, client agrees to all terms above.